Extended Stay Hotels and Guest Backgrou...
Extended Stay Hotels and Guest Background Screening matters more when a two...
Read MoreFast, secure guest ID scanning that helps hotels verify guests, detect fake IDs, manage DNR lists, reduce chargebacks, and protect the front desk.

Join Thousands of Properties Taking Control of Guest-Related Issues

Scan guest IDs in about 4 seconds.
Capture UV and security details for suspicious documents.
Manage property-level and network-wide Do-Not-Rent records.
Generate ready-to-send proof when disputes happen.
Support sex offender and criminal background screening services.
Capture guest data and transfer it to your PMS.
Our success in creating business solutions is due in large part
spacially to talented and highly committed team.


Create stronger documentation when a guest disputes a stay.

Our success in creating business solutions is due in large part to our talented and highly committed team.

Guest Ban can display instant alert popups to the front desk when a scanned ID matches a DNR record, guest rule, or screening alert. Automated email alerts can also be sent to approved team members, so managers stay informed in real time.
Add-On
Guest Ban can capture guest details from a scanned ID and help transfer that information into your property management system. This helps reduce manual entry, improve accuracy, and keep the front desk moving faster.


Pick any ID scanner that fits your requirements.



Our success in creating business solutions is due in large part
to our talented and highly committed team.
I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.
All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.
We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.
Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.
We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.
Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests

Our commitment to innovation and security is driven by
a highly skilled and dedicated team.
Schedule a Callback or Online Demo
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Read MoreOur success in creating business solutions is due in large part spacially
to talented and highly committed team.
Our Guest Ban IDfill software is designed with versatility in mind, ensuring seamless integration across a wide range of Property Management Systems (PMS), Point of Sale systems (POS), and web applications. This software is installable on any Windows PC and can be configured to work with virtually any system.
This compatibility allows you to manage ID scans efficiently, ensuring that guest identification processes are both secure and easy to handle, regardless of the underlying PMS.
Yes, our platform works with a wide range of Thales document scanners. We support integration with Thales ID and passport readers to capture guest information, streamline check-in, and securely store ID data in the cloud.
If you already have a Thales device, we can quickly confirm compatibility and assist with setup.
Here are some commonly used Thales scanners that are typically compatible:
If your model isn’t listed, no problem — send us the model name or a quick photo, and we’ll confirm compatibility and guide you through setup.
Our ID scanning solutions are designed to accommodate a wide range of identification documents to meet various security and operational needs. Here’s what each type of scanner can handle:
ID Scanners: Capable of scanning all US driver’s licenses, US ID cards, and Canadian driver’s licenses. These scanners are optimized for quick and reliable reading of standard North American IDs, ensuring efficient guest processing and verification.
Passport Scanners: In addition to the capabilities of our ID scanners, our passport scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ). This includes nearly all modern international passports, allowing for a broader scope of identity verification and guest management.
Our scanners ensure comprehensive coverage, whether you’re managing a hotel, event, or facility that requires reliable identity verification to maintain safety and compliance standards.
Our nationwide criminal history screening provides comprehensive background checks, covering criminal records, sex offender records, arrests, wants and warrants, felonies, misdemeanors, traffic violations, and incarcerations. This service helps protect your hotel, reduce crime, assist law enforcement, and ensure compliance with police and city regulations.
Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist.
Guest Ban
Address:
27177 185th Ave SE Ste 111 #123 Covington WA 98042 United States
Phone:
(425) 484-0915
Email:
support@guestban.com