Guest Ban helps front desk teams scan guest IDs, securely save guest records, transfer details into the PMS, trigger real-time alerts, and reduce manual work during busy check-ins.
During rush check-ins, staff should not have to retype guest details, remember extra steps, or switch between too many systems.
Guest Ban makes the process simple: scan the ID, capture the details, save the guest record, transfer PMS data, and alert the front desk when something needs attention.
Less typing. Fewer missing details. Faster check-ins.
Join Thousands of Properties Taking Control of Guest-Related Issues
Scan guest IDs and capture accurate guest details in seconds.
Guest ID records are securely stored in the Guest Ban web portal for easy access by approved users.
Send captured guest details into your PMS workflow to reduce manual entry and missing information.
Check property-level DNR records automatically during the ID scanning process.
Connect multiple properties together and flag guests listed across your hotel network.
Show popup alerts when a scanned guest triggers a rule or risk match.
Guest Ban can display instant alert popups to the front desk and send automated email alerts to approved team members.
Flag guests who do not meet your hotel’s age policy.
Notify staff when a guest matches your local guest rules.
Show how many times a guest has appeared in your records.
Alert the front desk when a guest matches your property DNR list.
Flag guests listed across connected properties.
Optional screening alert for added guest visibility.
Optional add-on alert based on your custom screening rules.
Guest Ban is web-based, making it easier to manage guest records, alerts, users, DNR lists, and network DNR visibility across multiple locations.
Your team can access what they need from anywhere, while approved managers can oversee guest activity across the hotel network.
Don’t see your PMS listed? Contact us to ask about compatibility.
Guest Ban can integrate with Kiotel Front Desk Kiosk to support faster self-service check-in workflows.
This helps hotels reduce front desk workload, improve guest flow, and support a more automated arrival experience.


Our success in creating business solutions is due in large part
to our talented and highly committed team.
I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.
All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.
We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.
Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.
We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.
Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests
Schedule a Callback or Online Demo
Guest Ban
Address:
27177 185th Ave SE Ste 111 #123 Covington WA 98042 United States
Phone:
(425) 484-0915
Email:
support@guestban.com